Terms of Service

1. Introduction

Welcome to CareLink London. These Terms of Service govern your use of our website and services. By using our services, you agree to these Terms.

2. About Us

3. Our Services

CareLink London provides dental tourism coordination services, including:

• Free consultations and treatment planning assistance
• Coordination with partner dental clinics in Turkey
• Arrangement of travel, accommodation, and transfers
• Information events about dental treatment options

4. No Medical Advice

The information provided on our website is for general informational purposes only and does not constitute medical or dental advice.

• We are not licensed dental practitioners
• We do not diagnose dental conditions
• We do not prescribe treatments

Always consult with a qualified dental professional before making treatment decisions.

5. Your Responsibilities

When using our services, you agree to:

• Provide accurate information about yourself and your dental health
• Disclose all relevant medical conditions and medications
• Obtain necessary travel documents
• Arrange appropriate travel insurance
• Attend scheduled appointments

6. Partner Clinics

We work with carefully selected partner dental clinics in Turkey. However:

• Partner clinics are independent businesses
• Treatment quality is the responsibility of the treating clinic
• Each clinic has its own terms and guarantees
• We cannot guarantee specific treatment outcomes

7. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for treatment outcomes
• We are not liable for complications from dental procedures
• We are not liable for travel-related issues
• Our total liability shall not exceed the amount paid to us directly

This does not affect your statutory rights as a consumer.

8. Insurance

We strongly recommend:

• Travel Insurance: Comprehensive cover including medical emergencies
• Dental Treatment Insurance: If available, cover for dental procedures abroad

9. Complaints

If you have a complaint about our services, please contact us:

• Email: info@carelinklondon.co.uk
• Phone: +44 7446 872 286

We will acknowledge your complaint within 5 working days and aim to resolve it within 28 days.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms: